Shipping policy

SHIPPING POLICY

ORDER PROCESSING

Please allow 1 to 3 business days for order processing before shipment. Orders are not processed or shipped on weekends or holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.

SHIPPING TIMES

Estimated delivery times are typically between 4 and 15 business days, depending on the destination country, carrier, customs processing, and other external factors.

Please note that shipping times are estimates only and are not guaranteed.

Some orders may arrive sooner, while others may take longer due to circumstances beyond our control.

INTERNATIONAL SHIPPING

We ship to multiple countries worldwide.

International shipping times may vary based on your location, local customs procedures, and carrier delays.

Customers are responsible for any customs duties, import taxes, or other additional fees required by their country.

SHIPPING DELAYS

LuckySpin is not responsible for shipping delays caused by:

  • Customs inspections or delays

  • Weather conditions

  • Carrier issues or disruptions

  • Periods of high shipping demand

  • Incorrect shipping information provided by the customer

  • Events beyond our control

If your package is delayed, please allow additional time before contacting us.

TRACKING INFORMATION

Tracking information will be provided when available.

Please note that some international shipments may experience delays in tracking updates while the package is in transit.

LOST OR STOLEN PACKAGES

LuckySpin is not responsible for lost or stolen packages that have been marked as delivered by the carrier.

Please ensure your shipping address is correct before placing your order.

If you have delivery issues, please contact the carrier first or reach out to us for assistance.

INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect or incomplete address is provided and the order has already been processed or shipped, LuckySpin is not responsible for lost packages or additional reshipping costs.

CONTACT INFORMATION

If you have any shipping-related questions, you can contact us at:

LuckySpin
caluras.shop@gmail.com
Villareal, Spain
+34 640 67 18 97